Privacy Policy

Our Commitment to Privacy

DoughNation is committed to safeguarding your personal information and using it responsibly to deliver a seamless and refined customer experience.

Information We Collect

When you use our website or place an order, we may collect the following information:

• Full name
• Phone number
• Email address
• Delivery address
• Order and purchase details
• Payment-related information (processed securely via third-party gateways)
• Website usage data (such as pages visited and interactions)

How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Arrange delivery or pickup
• Communicate order updates and support responses
• Improve our products, services and website experience
• Prevent fraud and ensure platform security

We only collect information that is necessary to deliver our services effectively.

Payment Security

All payments made on DoughNation are processed through secure third-party payment providers. We do not store or have direct access to your full payment card details.

Information Sharing

We do not sell, rent, or trade your personal information. Your data may only be shared with trusted third parties when necessary, such as:

• Payment processors
• Delivery partners
• Technology service providers

All partners are required to handle your data responsibly and securely.

Cookies & Website Analytics

Our website may use cookies and similar technologies to:

• Improve website functionality
• Understand customer preferences
• Enhance browsing experience

You can choose to disable cookies through your browser settings, though some features may be affected.

Data Protection & Security

We take appropriate technical and organizational measures to protect your information against unauthorized access, loss, or misuse. While no system is completely secure, we continuously work to maintain a high standard of data protection.

Your Rights & Choices

You have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of your data, subject to legal and operational requirements

Requests can be made by contacting us using the details below.

Data Retention

We retain personal information only for as long as necessary to fulfill our services, comply with legal obligations or resolve disputes.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with a revised effective date.

Governing Law

This Privacy Policy is governed by the laws of the State of Kuwait, and any disputes shall be subject to the jurisdiction of Kuwaiti courts.

Contact Us

For questions, concerns or privacy-related requests, please contact: